you give Best Buddies when you use this website.
Best Buddies is committed to ensuring that your privacy is protected. Should we ask
you to provide certain information by which you can be identified when using this
website, then you can be assured that it will only be used in accordance with this
Best Buddies may change this policy from time to time by updating this page. You
should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 1st February 2010.
What we collect
We may collect the following information:
contact information including telephone number, email address
demographic information such as postcode, address
other information relevant to customer service – dogs’ name age breed
problem you are experiencing with dogs’ behaviour
What we do with the information we gather?
We require this information to understand your needs and provide you with a better
service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our services.
We may periodically send promotional emails about new products, special offers or
other information which we think you may find interesting using the email address
which you have provided.
From time to time, we may also use your information to contact you for market research
purposes. We may contact you by email, phone or mail. We may use the information
to customise the website according to your interests and dogs’ problems.
We are committed to ensuring that your information is secure. In order to prevent
unauthorised access or disclosure we have put in place suitable physical, electronic
and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard
drive. Once you agree, the file is added and the cookie helps analyse web traffic
or lets you know when you visit a particular site. Cookies allow web applications
to respond to you as an individual. The web application can tailor its operations
to your needs, likes and dislikes by gathering and remembering information about
We use traffic log cookies to identify which pages are being used. This helps us
analyse data about webpage traffic and improve our website in order to tailor it
to customer needs. We only use this information for statistical analysis purposes
and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor
which pages you find useful and which you do not. A cookie in no way gives us access
to your computer or any information about you, other than the data you choose to
share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you
prefer. This may prevent you from taking full advantage of the website.
Links to other web sites
Our website may contain links to other web sites of interest. However, once you have
used these links to leave our site, you should note that we do not have any control
over that other website. Therefore, we cannot be responsible for the protection and
privacy of any information which you provide whilst visiting such sites and such
sites are not governed by this privacy statement. You should exercise caution and
look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in
the following ways:
whenever you are asked to fill in a form on the website, look for the box that you
can click to indicate that you do not want the information to be used by anybody
for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing
purposes, you may change your mind at any time by emailing us.
We will not sell, distribute or lease your personal information to third parties
unless we have your permission or are required by law to do so. We may use your personal
information to send you promotional information about third parties which we think
you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the
Data Protection Act 1998. If you would like a copy of the information held on you
please write to 10 Doris Road Ilkeston De7 5DP.
If you believe that any information we are holding on you is incorrect or incomplete,
please email us as soon as possible, We will promptly correct any information found
to be incorrect